Send HSM templates, receive messages, confirm delivery and read receipts — all inside the CRM, with the official WhatsApp API via Gupshup.
The connector was designed to transform the WhatsApp customer service experience within Bitrix24.
Send template messages straight from the CRM — with variables, media, and real-time preview.
Real-time delivery (✓✓) and read receipts, visible in the Bitrix24 chat.
Connect several WhatsApp numbers to different Open Channels within the same portal, with complete credential isolation.
Native widget to record and send audio directly in the Bitrix24 conversation.
Send HSMs from the deal/contact/lead timeline with automatic comments.
Use our native trigger to send HSMs directly from Bitrix24 automations with custom rules.
Install the app, enter your Gupshup credentials, and connect in minutes with an easy, guided process.
Know in real-time if your message was sent, delivered, or read by the contact. Quickly identify when the service is outside the 24h conversation window and take the right action.
Manage your WhatsApp lines, statuses, and WABA profile in a centralized dashboard. Generate trigger codes to send HSMs directly through the Bitrix24 Marketing module — just like a native SMS connector.
Select the template, fill in variables, and send — with a real-time preview.
All features included. Start with 10 days free.
per portal / month
per portal / 6 months
All plans include a 10-day free trial. No setup fee on the monthly plan.
Talk to our team and start using the official WhatsApp API on your Bitrix24 today.
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